Shipping & Farm Pickup
Farm pickup
We always welcome & encourage farm pickup.
Where & how we ship
We will only ship within the Continental US as we have encountered too many issues otherwise.
We ship with USPS Express and in most cases it is 2-to-4-day delivery.
Shipping season
We normally start shipping in October (weather permitting) and ship until early spring. We do not ship during the week of any holidays.
Shipping & box charges
Shipping is based on ZIP code & weight of birds.
Bigger birds will have a slightly higher rate and smaller birds will have a slightly lower rate, depending on box size needed.
Box charge is $12.00 per box.
Arrival issues
Due to USPS delivery & handling issues we cannot be held responsible for any dead birds, but we will work with you toward a solution.
Normally we do not replace birds but will cover half the price of the dead bird or birds in question from us.
We must have a photo of the dead bird (the whole bird & a photo of the leg bands/zip ties with band numbers).
We do not refund shipping or box charges.
If a bird arrives alive but has a condition, we must be contacted within 12 hours of pickup and will need pictures. Each case will be handled at that time.
Returns, exchanges & refunds
Due to the nature of the items we sell, we do not take returns, do exchanges, or give full refunds.
Any questions or concerns, feel free to contact us.